Upgrade RED ROCKET Firmware

On Mac OS X, the driver must be installed before upgrading the firmware; otherwise the firmware upgrade fails. To upgrade the RED ROCKET firmware, follow the instructions below:

1. Ensure that you have already downloaded the RED ROCKET Installer. For more information about how to download the RED ROCKET Installer, go to Download Driver and Firmware.

2. Open the folder on your desktop that contains the downloaded firmware.

3. Open the Install_Firmware file.

   A terminal window (Mac) or command window (Windows) opens. The following information displays:

   • Your RED ROCKET serial number.

   • Current firmware version.

   • The firmware version to be installed.

4. Respond to the prompt to confirm which boards (cards) to install:

   • To upgrade one RED ROCKET: Type Y and press Enter.

   • To upgrade all RED ROCKETs: Type A and press Enter.

   • To cancel the upgrade: Press any other key and press Enter.

   The upgrade process begins, and may take several minutes.

   

   Figure: Install Firmware

   After the firmware is upgraded, you are prompted to fully shut down the computer and power back up again.

   

   Figure: Install Firmware

5. Close the terminal/command window.

6. Shut down the computer. DO NOT simply restart the computer.

7. If the RED ROCKET is in a Thunderbolt chassis, disconnect power from the Thunderbolt chassis after the computer fully shuts down.

8. Wait a minimum of 60 seconds.

9. If the RED ROCKET is in a Thunderbolt chassis, power up the Thunderbolt chassis.

10. Start the computer.

11. To verify that the system recognizes the RED ROCKET, go to Validate RED ROCKET Installation.